Agora Help

View your membership status

See your membership tier, standing, guest pass policy, and account balance on Home.

Updated July 11, 2026

Your membership status is the snapshot of where you stand with your club right now — your tier, guest pass policy, whether dues or account charges need attention, and when your current membership period ends. The Home screen shows this at a glance.

Find your status on Home

1Sign in to the member portal and select Home from the navigation.
2Look for the Membership section. Your tier name appears below the Membership heading.
3Read the guest pass policy line under your tier name — for example Your tier includes 2 free guest passes per month, then $10.00 per guest.
4Read the line below that for when your current membership period ends (for example, "Summer 2026 ends June 30, 2026").
5On the right side of the section, read the standing badge — this is your overall membership status with the club.
6When you owe guest fees, a row shows your account balance with a View charges button that opens Account balance.

What the standing badge means

1Good standing — you have no open dues that need payment right now, and your membership is not pending activation or marked at risk.
2Dues due — you have an upcoming or past-due balance. The section may also show the amount and due date with a Pay, Pay outstanding dues, or Review dues button that opens the Dues page.
3Pending activation — your membership is not fully active yet. Your club may still be processing your application or onboarding.
4At risk — your membership needs attention. This can mean your club marked your account inactive or suspended, or that your dues standing is past due or lapsed. Contact your club if you are unsure why.

Guest passes card

When your tier includes monthly complimentary guest passes and your club has check-in enabled, Home also shows a Guest passes card with how many free passes remain this month. Select View visits on that card for your allowance details and visit history.